The 30 Day Countdown & 1 Year Warranty
28th February 2017
Here at Lakeland Furniture, we offer a 30 day cooling off period from when your item is purchased and delivered to you. This gives our customers the right to change their minds if the product is not exactly what they wanted.
For example, if you bought an Orange Cuban Bar Stool and the shade of orange was not exactly a perfect match for your tangerine feature wall in your kitchen, we can have the item collected and brought back for a refund or an exchange.
We do offer a service for us to book in and send a courier to your home address to collect the item, but this does come at a charge depending on the size of the item. Collection of Bar Stools and Beds will differ in price. This can either be paid upfront or it can come off the back of your refund! The day of collection is entirely up to you as we can work around your schedule and try and narrow the time frame to make it as easy as possible!
Alongside this, our company offers a 1 year warranty with all of our products. This covers anything that could possibly go wrong with your item that is a manufacturing issue. It is not often we have to go down this route but we find our customers are much more comfortable if they have a little reassurance that we as a company will be there to help when needed.
It could be that your gas lift on your Chase bar stool has stopped working; these pressurised gas lifts can be very temperamental! If this is the case and you are still in your 1 Year Warranty with us, we will have this replaced in no time!
Why Shop With Us?
We offer a Free Standard UK delivery service on all our items. Next day and Saturday delivery service also available at a surcharge. Some UK postcode restrictions and surcharges apply, See terms for full details.
30 Day Easy Return
There is no need to worry if you have had a change of heart with your purchase. You can return an item within 30 Days.Terms Apply.
Google Trusted Store
Lakeland Furniture are a member of the Google Trusted Shops scheme. You receive free purchase protection of up to £1000 from Google.