Our customer service and customer satisfaction is of utmost importance to us. At the same time providing our customers with quality merchandise at competitive prices. We appreciate your business and thank you for visiting our online store. We hope that you have a pleasant shopping experience with us and please feel free to contact us at any time to answer your pertinent questions.

If you have any queries or questions about any of our products or service then please do not hesitate to contact us by using the details below. Shopping with us is 100% Safe, Secure and Easy. All credit card numbers and personal details are encrypted when you place your order using the very latest SSL technology and the Secure Payment gateway. For your extra piece of mind we are also independently certified as a fully PCI DSS compliant merchant.

Feedback

We value all the feedback that we receive, good or not so good. If you don't think we have lived up to the high standards we have set ourselves, feel free to let us know. That way we can do better in the future!

Complaints

Please contact us immediately so we may speedily and fairly deal with the matter. We endeavour to reply to any e-mail/complaint within 5 working days, with a timescale and procedure on how to continue. Customer services can be contacted on 0844 870 6961 Mon-Fri 9am-4pm.

Pricing and Print Errors

We have taken great care to illustrate our products as clearly and as accurately as possible. No responsibility will be accepted for errors and omissions. We reserve the right to alter specifications and prices without notice.

Why Shop With Us?

free delivery

Free Delivery

We offer a Free Standard UK delivery service on all our items. Next day and Saturday delivery service also available at a surcharge. Some UK postcode restrictions and surcharges apply, See terms for full details.

30 day return

30 Day Easy Return

There is no need to worry if you have had a change of heart with your purchase. You can return an item within 30 Days.Terms Apply.

google trusted

Google Trusted Store

Lakeland Furniture are a member of the Google Trusted Shops scheme. You receive free purchase protection of up to £1000 from Google.